Gym Members & Instructors Move to Burnalong in Hours
More than 10,000 gym members and hundreds of instructors were onboarded in hours
The challenge
A gym with more than 100 instructors wanted to stay connected to their 10,000+ members while they weren’t able to come to classes in person. They partnered with Burnalong to provide additional content for their members, deliver live-streamed classes from their instructors, and stay connected.
As they were trying to solve their challenge, these were the questions they had in mind:
- How to keep a group class experience when you can’t meet in person?
- What to do for members who aren’t able to make it in person but want to continue training at the gym?
- How to maintain that connection and loyalty from gym members when they can’t take classes in person?
- What additional value can we provide to our members?
The solution
The urgent request was not a problem for Burnalong.
Burnalong empowers employers and gyms around the country to stay connected with their employees and members both on and offline by providing an all-in-one wellness platform. Here’s what we did this time:
- Created a custom log-in page for members so they could access the platform immediately.
- Directed instructors to our partner app, where they were able to easily begin recording classes and streaming live classes.
- Burnalong’s customer success team answered any questions from our client.
- Promotional materials and welcome emails were shared with the client to send to members.
The results
Within 3 hours the client had hundreds of members active on Burnalong taking classes. And 1-day later their instructors were streaming live classes and uploading recorded classes to their private channel.
