BurnAlong Content Partners
Frequently Asked Questions

General & Getting Started Questions

How do I get started?
Do I need to be certified?
My certification(s) isn’t listed in the dropdown. What should I do?
Do I have to pay to be a BurnAlong instructor?
Do I need a studio or a gym?
Will being on BurnAlong take people away from my in-person training?
Is BurnAlong For Instructors a web or mobile app?
I see two BurnAlong apps in the store. Which one should I use?
What browser should I use to access my partner Control Panel?
I’ve created my account. Can I start posting classes?
How do I get started?

To become an instructor on BurnAlong, visit https://partners.burnalong.com/register and create your account in just three steps.  You’ll then be logged into the BurnAlong For Instructors Control Panel where you can create and update your profile, add your certifications, and post classes.

Do I need to be certified?

Yes.  BurnAlong requires all instructors to hold a valid certification for the discipline in which they are providing content.

My certification(s) isn’t listed in the dropdown. What should I do?

Maintaining an exhaustive list of certifications across all content areas is not always possible.  If your certification is not in the dropdown list, please add it in your bio and email us so we can add it to our list.

Do I have to pay to be a BurnAlong instructor?

No.  Just the opposite.  As a BurnAlong instructor, you can earn revenue from people viewing your content.

Do I need a studio or a gym?

No.  BurnAlong instructors record classes in a variety of locations including gyms and studios, homes, offices, outdoor venues, and many more.

Will being on BurnAlong take people away from my in-person training?

Absolutely not.  In fact, BurnAlong is a great way for instructors and clients to make an initial connection or to work together between in-person sessions.  We encourage BurnAlong instructors to let local users know how to find them offline.

Is BurnAlong For Instructors a web or mobile app?

Actually, it’s both.  BurnAlong instructors can post classes, update profile details, and manage their business from either the web or from our iOS and Android apps.

I see two BurnAlong apps in the store. Which one should I use?

As a partner, you should download and use the BurnAlong For Instructors app available in the iTunes App Store or Google Play Store.

What browser should I use to access my partner Control Panel?

BurnAlong works on Google Chrome or Mozilla FireFox.

I’ve created my account. Can I start posting classes?

To post classes on BurnAlong, you or a member of your team must be designated as an instructor under the business profile.

Add Yourself Add Team Members

Creating and Posting Classes

What equipment do I need to record my classes?
Can you tell me more about microphones?
Any other tips on filming my classes?
How long should my classes be?
What equipment do I need to record my classes?

With the BurnAlong For Instructors mobile app you can film and post classes right from your phone.  

Other filming options include using your computer’s built-in camera or using an external camera.  With either of those options you can upload your class from the BurnAlong Control Panel on the web.

We strongly recommend that in order to get the best sound quality in your videos you use an external microphone compatible with your device.

Can you tell me more about microphones?

There is a wide variety of external microphones on the market and while the price range for them is equally as broad, a mic in the $30 – $80 price range will definitely do the trick.  Your activity and the location in which you are conducting your class may influence mic choices. The four most common types of microphones to consider are:

  • Wireless lavalier microphones like this one.

Wireless lav mic

  • Wired lavalier microphones like this one.

  • Desktop or condenser microphones like this one.
  • Device-mounted or “shotgun”-style microphones like this one.

BurnAlong does not endorse, recommend, or warrant the performance of any of the products listed above. They are provided as examples only.  Please conduct your own research prior to purchasing.

Any other tips on filming my classes?

Always remember our three important filming tips:

  1. Keep the camera stationary
  2. If you’re using your phone to record, keep the phone in a landscape/horizontal position.
  3. Make sure that the full body of the model subject is shown throughout the entire class to ensure that viewers at home get complete technique and form throughout the workout

Watch this short video to learn how to prepare your device for recording.

How long should my classes be?

Class length will vary based on the instruction being given.  Classes on BurnAlong range in length from just a few minutes to over an hour.  Users can use class duration as a filter when searching for the right class.

Troubleshooting

I’m having some trouble logging into the web app. What can I do?
I’m having some trouble logging in from the mobile app. What can I do?
Why does my class still say it’s in DRAFT?
I’m having some trouble logging into the web app. What can I do?

First, make sure you are using either Chrome or Firefox.  If you’re using one of those browsers but still cannot login, please be sure that you are entering your credentials for the partner control panel at https://partners.burnalong.com and that you are not trying to log into the client application at https://go.burnalong.com.

I’m having some trouble logging in from the mobile app. What can I do?

Make sure that you are using the BurnAlong For Instructors app.  Instructors cannot log into their control panel from the BurnAlong client app.

Why does my class still say it’s in DRAFT?

  Your class may be missing some of the required data. In addition to the video, classes should have the following data fields filled in:

  • Class Name
  • Class Category
  • Class Level
  • Instructor
  • Class Description

In order to publish the class once all data is entered, you MUST  check the Content Provider Agreement box, check Publish class after save, and click the Save/Update button.  Your class will then move to PUBLISHED status.

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