General & Getting Started

How do I get started?

To become an instructor on BurnAlong, visit https://partners.burnalong.com/register and create your account in just three steps.  You’ll then be logged into the BurnAlong For Instructors Control Panel where you can create and update your profile, add your certifications, and post classes.

Do I need to be certified?

Yes.  BurnAlong requires all instructors to hold a valid certification for the discipline in which they are providing content.

My certification(s) isn’t listed in the dropdown. What should I do?

Maintaining an exhaustive list of certifications across all content areas is not always possible.  If your certification is not in the dropdown list, please add it in your bio and email us so we can add it to our list.

Do I have to pay to be a BurnAlong instructor?

No.  Just the opposite.  As a BurnAlong instructor, you can earn revenue from people viewing your content.

Do I need a studio or a gym?

No.  BurnAlong instructors record classes in a variety of locations including gyms and studios, homes, offices, outdoor venues, and many more.

Will being on BurnAlong take people away from my in-person training?

Absolutely not.  In fact, BurnAlong is a great way for instructors and clients to make an initial connection or to work together between in-person sessions.  We encourage BurnAlong instructors to let local users know how to find them offline.

Is BurnAlong For Instructors a web or mobile app?

Actually, it’s both.  BurnAlong instructors can post classes, update profile details, and manage their business from either the web or from our iOS and Android apps.

I see two BurnAlong apps in the store. Which one should I use?

As a partner, you should download and use the BurnAlong For Instructors app available in the iTunes App Store or Google Play Store.

What browser should I use to access my partner Control Panel?

BurnAlong works on Google Chrome or Mozilla FireFox.

I’ve created my account. Can I start posting classes?

To post classes on BurnAlong, you or a member of your team must be designated as an instructor under the business profile.

Add Yourself Add Team Members

Add Team Members

Earning Revenue, Reaching Clients, and Tracking Progress

How can instructors get paid for the classes they post on BurnAlong?

An explanation of the partner compensation structure is below.

 

  • Step 1: Each month, BurnAlong sets aside 20% of our subscription revenue as a pool to be shared with our partners.
  • Step 2: We divide that 20% among the partners based on the minutes that their classes are viewed as a percentage of total minutes viewed.
  • Step 3: At the end of each quarter we total up everything and send you a payment.

As an example only, if your classes account for 1% of the total minutes viewed on the platform in a particular month, you’ll get 1% of the revenue share pool.

How will BurnAlong pay me?

At the first quarterly pay cycle that an instructor is due a share of the revenue pool, the instructor will receive an email invitation to our electronic payment system called Justworks.  Bank information for direct deposit will be entered by the instructor at that time.

Does it cost instructors anything to be on BurnAlong?

No.  There are no fees for instructors.

Where do viewers for my classes come from?

The people who view classes on BurnAlong have a subscription to the platform that gives them access to everything in our library.  They may subscribe as an individual user, through a wellness program offered by their employer or a member organization, or as a family member of one of those corporate users.

The BurnAlong community is continuously growing with members looking for health and wellness content on a daily basis.

How do I make sure my clients and followers find my classes on BurnAlong?

As shown below, each of your classes has a direct link, found in the Class Edit screen of your Instructor Control Panel, that you can share by email, social media, on your website, or wherever else people keep up with you.  Just copy and paste!

Class-link-tutorial-screenshot

Will my clients need a BurnAlong subscription to watch my classes?

Yes.  Just ask them to register as a BurnAlong member at https://go.burnalong.com/register.

And once you get your first class published, ask us about discount codes that you can share with your clients to make BurnAlong subscriptions available to them at a discounted annual or monthly fee.

Is there a way for me to see how my classes are performing?

Yes.  There are actually several.

  • Ratings and Reviews: Your viewers can rate your class from 1 to 5 stars and write reviews about them.  You’ll be notified when someone leaves either and you’ll be able to respond right from the app.
  • View Counts: In the BurnAlong For Instructors mobile app, each class will have a view count below it.
  • Weekly Activity Reports: Each week, you’ll receive an email with a summary of how your classes have performed.  That report will include things like number of new followers, your most popular classes, and increases or decreases in views.

Creating and Posting Classes

Is BurnAlong for live streaming or on-demand classes?

Both!

On BurnAlong, you actually have a few choices for managing your classes:

  • Live & On-Demand: Stream your classes live and then make them available for replay.
  • Live only: Only live stream your classes but then don’t publish them for replay.
  • On-Demand Only: Record your classes and then make them available on BurnAlong.
What equipment do I need to film my classes?

With the BurnAlong For Instructors mobile app you can film and post classes right from your phone.  

Other filming options include using your computer’s built-in camera or using an external camera.  With either of those options you can upload your class from the BurnAlong Control Panel on the web.

We strongly recommend that in order to get the best sound quality in your videos you use an external microphone compatible with your device.

Can you tell me more about microphones?

There is a wide variety of external microphones on the market and while the price range for them is equally as broad, a mic in the $30 – $80 price range will definitely do the trick. Your activity and the location in which you are conducting your class may influence mic choices. The four most common types of microphones to consider are:

  • Wireless lavalier microphones like this one.

Wireless lav mic

  • Wired lavalier microphones like this one.

  • Desktop or condenser microphones like this one.
  • Device-mounted or “shotgun”-style microphones like this one.


BurnAlong does not endorse, recommend, or warrant the performance of any of the products listed above. They are provided as examples only. Please conduct your own research prior to purchasing.

Any other tips on filming my classes?

Always remember our three important filming tips:

  1. Keep the camera stationary
  2. If you’re using your phone to record, keep the phone in a landscape/horizontal position.
  3. Make sure that the full body of the model subject is shown throughout the entire class to ensure that viewers at home get complete technique and form throughout the workout

Watch this short video to learn how to prepare your device for recording.

Screen-Shot

How long should my classes be?

Class length will vary based on the instruction being given.  Classes on BurnAlong range in length from just a few minutes to over an hour.  Users can use class duration as a filter when searching for the right class.

Can I use music in my classes?

While we can’t give specific legal advice on the topic of music, we can share with you how others have addressed it:

  • Use royalty-free music.
  • Use music that you have purchased the rights to.
  • Remove music during the class but add a link in the class description to the Spotify / Pandora (or other streaming service) playlist you use . (Note – it is possible to remove the sound after the class is recorded).
  • Live streaming may provide more flexibility based on the licenses you already have.

Troubleshooting

I’m having some trouble logging into the web app. What can I do?

First, make sure you are using either Chrome or Firefox.  If you’re using one of those browsers but still cannot login, please be sure that you are entering your credentials for the partner control panel at https://partners.burnalong.com and that you are not trying to log into the client application at https://go.burnalong.com.

I’m having some trouble logging in from the mobile app. What can I do?

Make sure that you are using the BurnAlong For Instructors app.  Instructors cannot log into their control panel from the BurnAlong client app.

Why does my class still say it’s in DRAFT status or Missing Information?

one Your class may be missing some of the required data. In addition to the video, classes should have the following data fields filled in:

  • Class Name
  • Class Category
  • Class Level
  • Instructor
  • Class Description

In order to publish the class once all data is entered, you MUST two check the Content Provider Agreement box, three check Publish class after save, and four click the Save/Update button. Your class will then move to PUBLISHED status.

Edit-A-Class-Requirements

Why does my profile say ``Pending`` or ``Awaiting Approval``?

New BurnAlong instructors must be approved based on a check of their certifications and a review of their first video to be sure it follows our filming guidelines.

This is a necessary step to ensure that instructors are properly certified and that videos look and sound great.

The approval process starts when your first class is set to be published and typically takes no more than a few hours.

How do I remove one of my classes from BurnAlong?

From the mobile app, open the class editor and click Remove Class at the bottom of the screen.

From the web app, uncheck the Publish After Save box and it will be removed from the platform.

The class record will still show in your list view but it will no longer be visible to BurnAlong members.