Partner Handbook + FAQs

From and for Burnalong Partners and Instructors

GET STARTED

Partner Handbook

General & Getting Started


To become an instructor on BurnAlong, visit the Getting Started Checklist and create your account in just three steps. You’ll then be logged into the BurnAlong For Instructors Control Panel where you can create and update your profile, add your certifications, and post classes.

Yes. BurnAlong requires all instructors to hold a valid certification for the discipline in which they are providing content.

Maintaining an exhaustive list of certifications across all content areas is not always possible. If your certification is not in the dropdown list, please add it in your bio and email us with the title of the certification and a copy of the certificate so we can add it to our list.

No. Just the opposite. As a BurnAlong instructor, you can earn revenue from people viewing your content.

No. BurnAlong instructors record classes in a variety of locations including gyms and studios, homes, offices, outdoor venues, and many more.

Absolutely not. In fact, Burnalong is a great way for instructors and clients to make an initial connection or to work together between in-person sessions. We encourage Burnalong instructors to let local users know how to find them offline.

Actually, it’s both. Burnalong instructors can post classes, update profile details, and manage their business from either the web or from our iOS and Android apps.

As a partner, you should download and use the Burnalong For Instructors app available in the iTunes App Store or Google Play Store.

To post classes on BurnAlong, you or a member of your team must be designated as an instructor under the business profile.

ADD YOURSELF:


ADD TEAM MEMBERS:

Earning Revenue, Reaching Clients, and Tracking Progress


An explanation of the partner compensation structure is below.

 

  • Step 1: Each month, Burnalong sets aside a portion of our subscription revenue as a pool to be shared with our partners.
  • Step 2: We divide that pool among the partners based on the minutes that their classes are viewed as a percentage of total minutes viewed.
  • Step 3: At the end of each quarter we total up everything and send you a payment. If a payment is earned, you can expect it up to 45 days after the quarter ends.

As an example only, if your classes account for 1% of the total minutes viewed on the platform in a particular month, you’ll get 1% of the revenue share pool.

Instructors will receive an email invitation to our electronic payment system called Justworks. Bank information for direct deposit will be entered by the instructor at that time.

Instructors earn based on the number of minutes their classes are viewed. Top instructors are making thousands of dollars every quarter on the platform. We do have a payout minimum. Burnalong issues payments to instructors who have earned at least $25. If you earn less than $25 the amount is rolled into the next quarter and will be paid out once the $25 threshold has been met.

The people who view classes on BurnAlong have a subscription to the platform that gives them access to everything in our library. They may subscribe as an individual user, through a wellness program offered by their employer or a member organization, or as a family member of one of those corporate users.

The BurnAlong community is continuously growing with members looking for health and wellness content on a daily basis.

There are a few ways your clients and followers can find your classes on Burnalong. As shown below, each of your classes has a direct link, found in the Partner Portal. To share your class link, head to the “Classes Tab” on the left hand side of the page. All of your classes will show up on the center of the screen and to the left, there are three buttons. View, Edit, and Share. Click on the “Share” button, and a direct link to your class will appear. Please note that only current Burnalong users will be able to go directly to the class. Non-users will be taken to the registration page. Users can also search you by your name to find you as an instructor. They can go to your instructor profile and choose from all of your classes!

Class-link-tutorial-screenshot

Yes. Just ask them to register as a BurnAlong member at https://go.burnalong.com/register.

Once you get your first class published, ask us about discount codes that you can share with your clients to make BurnAlong subscriptions available to them at a discounted annual or monthly fee.

Yes.  There are actually several.

  • Ratings and Reviews: Your viewers can rate your class from 1 to 5 stars and write reviews about them.  You’ll be notified when someone leaves either and you’ll be able to respond right from the website.
  • View Counts: In the Burnalong website, each class will have a view count beside it.
  • Coming soon: A partner dashboard that will allow you to see your most popular classes, changes in class views, and other trends so you can optimize your classes.

Creating and Posting Classes


Both!

On BurnAlong, you actually have a few choices for managing your classes:

  • Live & On-Demand: Stream your classes live and then make them available for replay.
  • Live only: Only live stream your classes but then don’t publish them for replay.
  • On-Demand Only: Record your classes and then make them available on BurnAlong.

With the BurnAlong For Instructors mobile app you can film and post classes right from your phone.  

Other filming options include using your computer’s built-in camera or using an external camera.  With either of those options you can upload your class from the BurnAlong Control Panel on the web.

We strongly recommend that in order to get the best sound quality in your videos you use an external microphone compatible with your device.

Always remember our three important filming tips:

  1. Keep the camera stationary
  2. If you’re using your phone to record, keep the phone in a landscape/horizontal position.
  3. Make sure that the full body of the model subject is shown throughout the entire class to ensure that viewers at home get complete technique and form throughout the workout

Watch this short video to learn how to prepare your device for recording.

Screen-Shot

There is a wide variety of external microphones on the market and while the price range for them is equally as broad, a mic in the $30 – $80 price range will definitely do the trick. Your activity and the location in which you are conducting your class may influence mic choices. The four most common types of microphones to consider are:

  • Wireless lavalier microphones like this one.

Wireless lav mic

  • Wired lavalier microphones like this one.

  • Desktop or condenser microphones like this one.
  • Device-mounted or “shotgun”-style microphones like this one.


BurnAlong does not endorse, recommend, or warrant the performance of any of the products listed above. They are provided as examples only. Please conduct your own research prior to purchasing.

Most videos should upload just fine. But just in case you're running into some trouble we've got you covered! Check out this help page!

Class length will vary based on the instruction being given. Classes on BurnAlong range in length from just a few minutes to over an hour. Users can use class duration as a filter when searching for the right class.

While we can’t give specific legal advice on the topic of music, we can share with you how others have addressed it:

  • Use royalty-free music.
  • Use music that you have purchased the rights to.
  • Remove music during the class but add a link in the class description to the Spotify / Pandora (or other streaming service) playlist you use . (Note – it is possible to remove the sound after the class is recorded).
  • Live streaming may provide more flexibility based on the licenses you already have.

More Common Questions


Yes! We partner with organizations to provide discounts for being a Burnalong instructor! For the latest, check out https://www.burnalong.com/partners/perks-and-discounts/

Thumbnail photos are taken automatically every 5 minutes of your video. We are working on the ability for instructors to upload custom thumbnails!

You can join the Burnalong Instructors facebook group (check your email for that link) as well as keep an eye out for the newsletter!

Burnalong has more than 50 categories of classes ranging from fitness classes (across all kinds of domains) to specialty classes like Meditation, Sleep, Financial Wellness, as well as Medical classes geared towards chronic conditions, pain management and mental health.

All over! While most Burnalong users are in the U.S. (in all 50 states), there are users from more than 70 countries around the world. Keep making a global impact!

Troubleshooting


First, make sure you are using either Chrome or Firefox.  If you’re using one of those browsers but still cannot login, please be sure that you are entering your credentials for the site at https://well.burnalong.com

Make sure that you are using the Burnalong For Instructors app. Instructors cannot log into their control panel from the Burnalong client app.

The most likely reason is that you need to add your certifications and complete your bio for your instructor profile. Both of these can be done by clicking the 'User Profile' tab on the left side of the screen. If it's something else, feel free to email us at partners@burnalong.com

New BurnAlong instructors must be approved based on a check of their certifications and a review of their first video to be sure it follows our filming guidelines.

This is a necessary step to ensure that instructors are properly certified and that videos look and sound great.

The approval process starts when your first class is set to be published and typically takes no more than a few hours.

To remove your class from the platform, set the class to inactive. You can do so in the 'Classes' tab on the left.